Shipping Policy
At JYSK, we want your delivery experience to be clear and easy to understand. Please review the information below for order processing, delivery estimates, tracking updates, shipping destinations, customs coverage, and package support.
Free Worldwide Shipping
JYSK offers Free Worldwide Shipping on eligible orders. Shipping costs, customs duties, import taxes, brokerage fees, and other government charges are included in our Free Worldwide Shipping service and will be covered by us if applicable.
Order Processing Time
Orders are typically processed within 1–3 days after your order is placed and payment is confirmed.
Processing time may include order review, item preparation, packing, and handoff for shipment.
Estimated Delivery Time
Estimated delivery time is 2–5 days after the order has been processed and shipped.
Delivery times are estimates and may vary due to address details, package handling, weather, holidays, or other delivery conditions outside normal processing.
Shipping Destinations
JYSK provides Free Worldwide Shipping, so orders may be shipped to supported destinations worldwide.
If we are unable to ship to the address provided, our customer support team will contact you using the email address provided with your order.
Shipping Rates
Shipping is free worldwide. You will not be charged a standard shipping fee for eligible orders covered by our Free Worldwide Shipping service.
Any customs duties, import taxes, brokerage fees, or other government charges are included and will be covered by JYSK if they occur.
Tracking Information
Once your order has shipped, tracking information will be updated when available.
Tracking updates may take 1–3 days after shipment to appear. If your tracking information does not update right away, please allow this time for the shipment record to refresh.
Wrong or Incomplete Address
Please make sure your shipping address is complete and accurate before placing your order.
- Check your name, street address, apartment or unit number, city, state or region, postal code, and country.
- If you notice an address mistake, contact us as soon as possible.
- Once an order has been processed or shipped, address changes may not always be possible.
Customs, Duties, Import Taxes, and Government Charges
Customs duties, import taxes, brokerage fees, and other government charges are included in our Free Worldwide Shipping service.
If such fees occur, they will be covered by JYSK. Customers are not responsible for paying additional customs duties, import taxes, brokerage fees, or government charges for orders covered by this shipping policy.
Lost or Delayed Packages
If your package appears delayed or your tracking has not updated within the expected time, please contact JYSK customer support for assistance.
Please include your order number, shipping name, email address, and any tracking details available so we can review your request.
Damaged Packages
If your package arrives damaged, please contact us as soon as possible and keep the item, packaging, and any labels until your request has been reviewed.
- Your order number
- A description of the damage
- Clear photos of the product, packaging, and shipping label
Order Support
For shipping questions, tracking help, delivery concerns, wrong address requests, or damaged package support, please contact JYSK customer service at [email protected].
To help us respond clearly, please include your order number and a brief description of your shipping concern.
Contact Information
If you need help with your shipment, please email JYSK customer support at [email protected].
We appreciate your patience and will review your shipping request as carefully as possible.
