Contact Us
Need help with your JYSK order or shopping experience? Our customer support team is here to assist with orders, shipping, returns, exchanges, product questions, and account help.
Contact JYSK Customer Support
For the fastest support, please email us with your question and any details that can help us review your request.
Email: [email protected]
Typical response time: 24–48 hours.
Customer service hours: Monday–Friday, 9:00 AM–6:00 PM.
What to Include
To help us respond clearly, please include the information that applies to your request:
- Your full name and email address
- Your order number, if available
- The product name or item details
- A clear description of your question or concern
- Photos, if they help explain a product, return, or exchange issue
Order Support
Contact us for help with order questions, order details, order updates, or changes related to a recent purchase.
Shipping Support
If you have questions about your shipment, please include your order number so we can review the available details.
Returns & Exchanges
Need help with a return or exchange? Email us before sending anything back so we can provide the correct instructions.
Product Questions
We can help with product information, item details, sizing questions, availability questions, and general shopping support.
Account Help
Reach out if you need assistance with account access, account details, or information connected to your shopping profile.
Contact Form Note
Use the contact form on this page if you prefer to send your message directly through the website.
Your Privacy Matters
Please share only the information needed for us to assist with your request. We use the details you provide to review your message and respond to your support inquiry.
Thank you for contacting JYSK. We appreciate your message and will reply as soon as possible during our customer service hours.
